Working at Imagine That Publishing is an opportunity to be part of an innovative, creative and energetic company. Based in a beautiful part of Suffolk, five minutes walk from Woodbridge Train Station, we pride ourselves on having a strong family culture and publish over 300 children’s books a year aimed at the UK and International market.

To apply for any of the positions below, please email your CV and cover letter to Jo Fenn at


CREDIT CONTROLLER; Part-time, 12 hours per week.

Job Overview

We are looking to expand our Finance Team with a Credit Controller.  This is a new role working 12 hours per week, ideally spread over 3 days.  The role will be reporting directly to the Finance Director and is a chance to join a publishing company with a reputation for innovative products and close ties to some of the leading retail brands in the US and the UK market.

  • To assess new and existing customer credit worthiness and to negotiate payment plans for customers.
  • To regularly review the customer overdue receipts report and chase overdue customers for payments to reduce overall company debt.
  • To carry out all aspects of the customer credit insurance process, including new applications, updating insurance limits for existing customers and monitoring customer accounts as part of the claims process.
  • To manage Foreign Rights contractual payments & liaise with the Production Team to ensure delivery is not held up.
  • Providing customer credit references as and when requested.
  • Dealing with internal queries about payments.
  • To undertake legal action as and when required.
  • To ensure that customers’ accounts are kept clean and tidy and that unallocated items are kept to a minimum.
  • To resolve customer account queries in a timely and efficient manner.
  • To help the Finance Team establish a database of customers’ finance department contacts.
  • Meet individual quarterly targets and KPI’s.
  • Contribute to business objectives.

Skills and experience required

  • Proven experience in credit control.
  • Proven experience in collection of outstanding invoices and reducing overall company debt
  • The ability to listen to customers and to exercise calm balanced judgement and patience in order to negotiate solutions.
  • Excellent communication and interpersonal skills, especially writing to customers whose first language is not English.
  • Excellent numerical skills and understanding of sales ledger accounting transactions.
  • Proven organizational and time management with an ability to work to deadlines.
  • Hands on, organised and accurate in working methodologies with an eye for detail.
  • Passionate and hardworking personality.
  • MS Office; advanced Microsoft Excel skills.
  • A professional attitude towards business practise.


PRODUCTION & SHIPMENTS CONTROLLER; Maternity Cover, full-time position but part-time will be considered.

Job Overview

  • Managing International Logistics: Implementing, maintaining and managing the process from factory gate to customer destination
  • Ensure production schedules fully meet customer requirements and are communicated, displayed and tracked for all Imagine That publications
  • Develop and support the daily management cycle – quickly identifying tight deadlines, potential delays and helping to manage customer expectations. Communicating and escalating as appropriate and expediting problem resolution
  • Understanding and implementing procedures for bespoke customer warehouse requirements
  • Advising and creating clear instructions for the supply chain to follow
  • Working closely with the Production Team for availability of finished goods
  • Costing and getting best value for all International and domestic shipping/haulage rates
  • Producing and approving carton, pallet, bespoke labels for all customers
  • Recording and calling off short term storage of product awaiting delivery
  • Arranging documentation that comply with country specific laws
  • Booking in and notification to all customer and Imagine That warehouses
  • Introducing “best practice” to meet or exceed customer expectation on deliveries
  • To be part of the Production Team and assist in other areas within the office during peak season and busy times.

Skills and experience required

  • Experience with International shipping and working to customer specific requirements
  • Excellent communication skills
  • Strong organisational skills
  • Ability to work to tight deadlines and excellent time management
  • Ability to prioritise
  • Concentration, accuracy and an eye for detail
  • Ability to identify problems at an early stage and a good understanding of printing, shipping and freight forwarding.
  • A passionate and hardworking personality
  • Positive, enthusiastic and eager for success
  • A professional attitude towards business practice
  • Good MS Word and Excel skills, Exchequer skills an advantage


FOREIGN RIGHTS SALES EXECUTIVE; Permanent, full-time position but part-time will be considered.

Job Overview

  • Sell co-edition and translation rights across all children’s lists
  • Maximise rights sales turnover and profit for agreed territories, reaching and exceeding sales targets
  • Research and identify prospective new customers and exploit potential for sales growth
  • Managing a range of accounts to meet targets agreed and set at the beginning of the financial year
  • Ongoing Customer relationship building with key accounts, both new and existing
  • Target New Business Opportunities
  • Highlight customer and industry trends with a view to sales growth in international markets.
  • Demonstrate awareness of competitors in the market place for the whole market, carrying out regular competitor research.
  • Negotiating on price, costs, delivery and specifications with buyers and managers
  • Meet individual quarterly sales targets and KPI’s
  • Attend book fairs and undertake regular sales trips to allocated territories

Skills and experience required

  • Previous experience managing customer accounts within a sales environment with strong sales and negotiation skills
  • Preferably publishing industry experience. If not, a passion for books with a desire to develop a career within the publishing industry
  • Fluency in a second language is desirable
  • First-class communication and negotiation skills and fluent written and spoken English
  • Excellent administrative skills with the ability to work on multiple projects simultaneously and prioritise accordingly
  • The ability to work both independently and as part of a team
  • Financially and commercially astute
  • Proven organizational, time management and strategic planning skills
  • A professional attitude towards business practise
  • Determined, positive and a team player
  • Advanced use of Microsoft Office (Word, Excel and PowerPoint)

Working at Imagine That Publishing is challenging but fun!

Join a team with a real family feeling and start making a difference to the next generation of readers!

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